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How to Create an Effective Contact Page for Your Website

The contact section is one of the most important parts of a website, and one of the most often forgotten. Here's how to make it easy to find and easy to use.

Contact us button for an effective website contact page

webdesign-jakarta.com - An effective website contact page is one that users can actually see. During the web design stage, we sometimes make a site's looks our top priority. So much so that we often forget how much the content of that web design matters. One of the most important pieces of content, and one that often gets forgotten during web design, is the contact section. Yes, the contact section is often thrown together carelessly during web design. Yet without a proper contact page, or with one that's hard to find, you'll lose customers fast.

Green contact us button with an envelope icon
An effective contact section for your website

Be sure to ask your web design vendor to make the contact page easy to find. Make sure your address, phone number and a map to your business can all be found on the contact page. The next important part of a contact page is an easy-to-use contact form. Some customers would rather use the form than call or visit in person. To place contact details on your website, you need to know which pages users land on. The most recommended spot is in the header or close to the content, so interested users who want to reach you can do it easily without hunting for your contact details. Websites usually put contact links in the header menu or the footer, which can be a little hard for users to reach.

What the contact form should include:

  1. Name
  2. Email
  3. Mobile number
  4. Message

To keep spammers out, use reCAPTCHA. It blocks bots and automated spam that would otherwise flood your contact inbox. If the website is for a business, the contact page should include a full address, because it makes buyers trust you more. Use a (Google) map so people can clearly see where you're located.

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